Between a rock and a hard place

BIG TIME.

Dear PSE&G,

I have been a customer of yours for barely 4 months now, and already I realize our relationship is going to be a rough one. For the past four months my bill has been incorrect, and we’ve blamed it on the previous owner’s inability to close out her account properly by getting a final reading. So that we may start our brand new Wegman/Wolber account off with a clean slate and a fresh start. And that was all well and good.

However, and let me just tell you, that is a giant however. Two weeks ago I asked my 70year old grandfather to come up to my house to wait for your sorry excuse for a Meter reader. And because my Pop-Pop loves me he did. He sat here from 8:20 AM until 12:30 PM when you left. He even raked our leaves for us. He lost our garage key in the process sure, but that neither here nor there. Now, this evening I logged into my lovely PSE&G account expecting to find our issues corrected, and ready to call back like I was instructed to do, to get my bill adjusted. But what to my wondering eyes should appear?!?!?!?!!?!?!?!? An incorrect reading!

You sir, came to my house, you physically looked at my meter, this is how you make a living, and yet you read it wrong?!?!?!?!? What the bitch yo? Perhaps you should have logged onto the PSE&G website yourself, so that you might familiarize yourself with how you read a gas meter. So I call your lovely employer and I get just the LOVELIEST, HAPPIEST, most UNDERSTANDING customer service representative ever employed by any company since God was a child. And it got me a whole heaping lot of nowhere. In fact I was informed that we needed to do another actual reading in case this first one was read incorrectly. Gee, whiz do you think that maybe that could have happened Mr. Man? So you suggested that perhaps if the next actual is incorrect I ask to talk to a supervisor, you can bet your britches I’ll be talking to a supervisor.

Anyone wanna come hang out at my house on Monday, and beat down a meter maid?

–Sincerely,

You’re “devoted” customer in PLainfield.